The season for coffee, community, and cheer is here. With it comes our 2026 holiday promotions, running now through 31 December 2026!
Whether you’re upgrading your coffee setup or shopping for someone special, we’re offering free shipping on orders of €100 or more, plus one 250 g bag from Sprout Coffee Roasters.
Read on for all the details, including our extended return policy and winter holiday hours. To find our US holiday offers, read the blog on the regional website here.
Free Shipping Offer & Complimentary Coffee
Orders of €100 or more receive free shipping and one complimentary 250 g bag of Sprout coffee beans. Along with your order, our team will send Watermelon Rocket, hailing from Colombia’s Finca La Milan, or the experimental Passion Pop from the same farm. Discover tailored brewing guides for both offerings at the links
Sprout Roasters is based in Eindhoven, Netherlands. In their own words, “once a coffee arrives in Eindhoven, the real fun begins. Every roast gets adjusted, tasted, discussed, and roasted again until it feels right. We cup together, compare notes, and keep tweaking until the coffee says exactly what we want it to say. It’s a process built on curiosity more than certainty.”
Shipping and Order Cut-off
These offers apply to customers with shipping and billing addresses in the European Union, the United Kingdom, Norway, Switzerland, Iceland, Greenland, and Northern Ireland. Read more about the countries we can ship to here.
To ensure your orders arrive before December 25, please place them by December 15.
Extended Return Window
Orders placed between November 14 and December 31, 2026, are eligible for return or exchange until February 1, 2027. You can review our standard return policy here.
Winter Holiday Hours
Our global teams will take a well-deserved break during the holiday season. Please note the following schedules:
Europe
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December 23 - January 3: The EU office will be closed for customer support and order processing. Normal services resume Jan 4, 2027.
US
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November 27 - 28: Our US office will be closed for Thanksgiving. We will resume normal hours on November 30.
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December 24 - January 3: Marketing, E-commerce, and US Office teams will be off for a winter break. Normal operations resume Jan 4, 2027.
Japan
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December 29 - January 3: The Japan office will be closed for the winter holiday. Normal operations resume Jan 4, 2027, including shipping, customer support, and repairs.
Korea
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December 23 - 25: The Korea office will be closed for the winter holiday. Normal operations will resume on December 28
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January 1 - 3: The Korea office will be closed for the New Year. Normal operations will resume on January 4, 2027, including shipping, customer support, and repairs.
International
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December 25 - 27: The international office will be closed for the national holiday.
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January 1 - 3, 2027: The international office will be closed for the New Year.
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February 4 - 10, 2027: The international office will be closed for the Lunar New Year.
From all of us at Acaia, thank you for another great year. We wish you a warm, restorative holiday season filled with moments to grind, bloom, and celebrate.